Thank you for visiting and shopping at AmericanHelix.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Orders will be shipped via USPS Priority mail complete with packing slip.
Shipment to P.O. boxes or APO/FPO addresses
AmericanHelix.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within 24 hours, if applicable.
If your product was damaged during shipping, please save all packaging materials and damaged goods so you can send it back to us so we can send you replacement product(s).
All orders will be shipped from our address at:
P.O. Box 1466
Salado, TX 76571